Fife Housing Group has joined many of its Scottish peers in choosing Mobysoft’s RentSense software to improve its financial performance through reduced arrears. Beverley Graham, housing manager, Fife Housing Group, said, “At the moment, a great deal of our housing officers’ time is spent trawling through individual rent accounts, even though some don’t need any…
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Finance Management
Competing for space
Using market data to avoid being outflanked and build better homes As you probably know, there are around 1,400 housing associations in the UK and close to 400 local authorities, not to mention thousands of private development and investment companies, all of whom are competing to build the best possible homes for their respective markets….
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BPHA’s experience of Mobysoft
As Mobysoft’s 100th customer for its RentSense software, BPHA has reported on its experience of managing its caseloads and level of arrears. Helena Pountney, regional housing manager, BPHA, said, “The main driver for buying RentSense wasn’t about reducing arrears per se, but about creating more capacity within our housing team. Our officers are generic in…
BPHA’s experience of MobysoftRead More →
Curo integrates payments with PayPoint
Curo Group has selected PayPoint’s MultiPay platform to make it faster and easier for its tenants to pay their rent and related housing costs. With MultiPay, tenants can choose the most convenient payment option for them, including via smartphone app, web, direct debit, phone, cash or card in a local shop or via an SMS…
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Worthing Homes cuts arrears with RentSense
Worthing Homes has reduced its arrears by £25,000 with the help of Mobysoft’s RentSense. Before the pandemic, the housing provider’s approach to income collection was based around being active in the community and visiting tenants. Simon Anderson, head of customer services, Worthing Homes, said, “As a result of not being able to visit tenants in…
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Tackling growing arrears at PA Housing
Dino Kyprianou, ICT applications manager at PA Housing, discusses how technology is helping its income officers support tenants and reduce the risk of rental debt. According to a recent report, the number of people falling into arrears could triple during the next 12 months as a result of the fallout from coronavirus. The suspension of…
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