Curo Group has selected PayPoint’s MultiPay platform to make it faster and easier for its tenants to pay their rent and related housing costs. With MultiPay, tenants can choose the most convenient payment option for them, including via smartphone app, web, direct debit, phone, cash or card in a local shop or via an SMS…
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Finance Management
Worthing Homes cuts arrears with RentSense
Worthing Homes has reduced its arrears by £25,000 with the help of Mobysoft’s RentSense. Before the pandemic, the housing provider’s approach to income collection was based around being active in the community and visiting tenants. Simon Anderson, head of customer services, Worthing Homes, said, “As a result of not being able to visit tenants in…
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Tackling growing arrears at PA Housing
Dino Kyprianou, ICT applications manager at PA Housing, discusses how technology is helping its income officers support tenants and reduce the risk of rental debt. According to a recent report, the number of people falling into arrears could triple during the next 12 months as a result of the fallout from coronavirus. The suspension of…
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Proptechs and IT start-ups in housing
Following our last overview of the start-up IT companies in our sector (see Housing Technology magazine, January 2020), we return again for 2021 with a selection of ‘proptech’ companies and IT start-ups that are devoting either all or most of their focus on developing exciting new technologies for social housing, based on the recommendations we…
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GCH reduces arrears by £66,000 during lockdown
Gloucester City Homes has reduced its arrears by £66,000 since lockdown, following a change in approach and using Mobysoft’s RentSense. Becky Hayward, income collection and tenancy sustainment manager, Gloucester City Homes, said, “We stopped all enforcement at the start of the first lockdown. We wanted to speak to every tenant first to understand what they…
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Team Netsol’s housing benefit checker
Team Netsol has extended its BECS revenue and benefit systems with the launch of its Housing Benefit Award Accuracy Checker. HBAAC is designed to help local councils manage the mandatory full case reviews of their housing benefit caseloads, highlighting claims that have a high risk of undeclared changes or housing fraud. It also transforms the…
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