Denbighshire Housing is about to implement Mobysoft’s RentSense package with a view to arranging early interventions to support tenants moving to universal credit and reducing arrears. The housing provider had been struggling to correctly identify which households needed support about their rent, with income officers often working on cases that didn’t actually require any action….
Denbighshire Council gets RentSense for universal creditRead More →
Finance Management
Allpay launches real-time analytics
Payment specialist Allpay has launched Event Driven Payment Analytics to provide real-time updates on card acceptance and payment transactions. Teejay Townsend, card acceptance product manager, Allpay, said, “We are now offering this new feature to update organisations instantly on payments made over the internet, via our mobile app or over the phone. “Previously, a payment…
Allpay launches real-time analyticsRead More →
Sandwell Council selects RentSense to mitigate welfare reform & arrears
Sandwell Metropolitan Borough Council has implemented Mobysoft’s RentSense software to help support its tenants’ transition to universal credit and mitigate growing arrears. Manjit Rai, business manager of income and money advice services, Sandwell Council, said, “We decided to implement RentSense because we’re seeing an increase in rent arrears due to the impact of welfare reform,…
Sandwell Council selects RentSense to mitigate welfare reform & arrearsRead More →
Cutting the cost of missed repairs & maintenance appointments
The impact of a missed maintenance appointment due to no-access incidents can be huge; our housing customers tell us that each incident can cost a minimum of £100, and with an average of 67 appointments missed per day, the costs add up quickly. Not only are costs incurred through the wasted time and mileage of…
Cutting the cost of missed repairs & maintenance appointmentsRead More →
Octavia cuts arrears by £220k with Mobysoft
Octavia Housing has reduced its arrears by over £220,000 by using Mobysoft’s RentSense software to improve the efficiency of its income collection process and prioritise arrears cases. Dan Thwaites, income manager, Octavia Housing, said, “RentSense enables us to better manage and keep on top of the status of our rent payments. Alongside this, we have…
Octavia cuts arrears by £220k with MobysoftRead More →
Standardised IT integration enables M&A success
Political and economic uncertainty has contributed to the UK social housing sector undergoing significant consolidation during recent years. A large number of mergers and acquisitions have taken place in an attempt to save costs and create efficiencies. A great deal has already been written about the role that IT plays in housing M&As. The main…
Standardised IT integration enables M&A successRead More →
