These are incredibly difficult times, and both our personal and working lives are set to be extraordinarily different for at least the next few months. There will be many challenges ahead, but together we can help to build resilience and support each other in our respective endeavours. We saw the strength that housing providers can…
Tough times & sharing your experiencesRead More →
Finance Management
Monmouthshire Housing integrates electronic payments with PfH & Allpay
Time-consuming billing processes have been replaced with a more efficient system at Monmouthshire Housing now that it’s using Procurement for Housing’s electronic payment services agreement via Allpay. Monmouthshire Housing had previously used a paper-based system, with its staff posting direct debit mandates to tenants and manually submitting payments to the bank. Every year, the housing…
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Mobysoft appoints new CEO
Mobysoft has appointed Alex Karle as its new CEO, while Derek Steele, the company’s founder and long-time CEO takes up a new role of chief innovation officer. Over the last four years Mobysoft has more than trebled in size. Its flagship RentSense product now manages arrears for more than 140 housing providers managing 1.5 million…
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Technology finance and procurement in housing
Buying intentions and motivations Chris Cliffe, director of CJC Procurement, said, “Start by understanding what’s wrong with your current products and services. Too often, the procurement trigger is based on a poor relationship with the current vendor and misplaced assumptions that the product isn’t fit for purpose without actually exploring the current product roadmap or…
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Vericon launches intelligent IoT boiler monitoring
Vericon Systems has launched BCM:Connect, an intelligent universal device which monitors a boiler’s health and status in real time and predicts when it might fail to allow preventative maintenance. Targeted at housing providers and those with responsibility for tenants’ welfare, the device records and sends intelligent performance data to the cloud or an internal management…
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From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
From technophobe to IT trainer – My journey to becoming a digital devoteeRead More →