The impact of a missed maintenance appointment due to no-access incidents can be huge; our housing customers tell us that each incident can cost a minimum of £100, and with an average of 67 appointments missed per day, the costs add up quickly. Not only are costs incurred through the wasted time and mileage of…
Cutting the cost of missed repairs & maintenance appointmentsRead More →
Finance Management
Octavia cuts arrears by £220k with Mobysoft
Octavia Housing has reduced its arrears by over £220,000 by using Mobysoft’s RentSense software to improve the efficiency of its income collection process and prioritise arrears cases. Dan Thwaites, income manager, Octavia Housing, said, “RentSense enables us to better manage and keep on top of the status of our rent payments. Alongside this, we have…
Octavia cuts arrears by £220k with MobysoftRead More →
Standardised IT integration enables M&A success
Political and economic uncertainty has contributed to the UK social housing sector undergoing significant consolidation during recent years. A large number of mergers and acquisitions have taken place in an attempt to save costs and create efficiencies. A great deal has already been written about the role that IT plays in housing M&As. The main…
Standardised IT integration enables M&A successRead More →
Northwards takes on RentSense for universal credit
Northwards Housing is now using Mobysoft’s RentSense software to mitigate the effects of universal credit on its arrears performance and to give the housing provider more time to offer extra support to tenants. Tracy Langton, head of income management, Northwards Housing, said, “We looked at the likely impact of universal credit on the way we…
Northwards takes on RentSense for universal creditRead More →
Minibems fits the bill
Complementing their heat network technology and services, Minibems has announced that it also offers metering and billing solutions that are designed for easy integration into existing or new build developments alongside their heat network performance system. Minibems’ credit and pre-payment billing options can be switched remotely depending on building requirements and residents’ circumstances. The system…
Minibems fits the billRead More →
Enfield Council gains £1m in rents with Mobysoft
Since its introduction of Mobysoft’s RentSense software, Enfield Council has improved rent collections for its properties by over £1 million and reduced its arrears and evictions. Enfield Council, with around 10,000 properties in North London, had been affected by the introduction of universal credit, with its arrears increasing over the past four years as Housing…
Enfield Council gains £1m in rents with MobysoftRead More →
