Buying intentions and motivations Chris Cliffe, director of CJC Procurement, said, “Start by understanding what’s wrong with your current products and services. Too often, the procurement trigger is based on a poor relationship with the current vendor and misplaced assumptions that the product isn’t fit for purpose without actually exploring the current product roadmap or…
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Finance Management
Vericon launches intelligent IoT boiler monitoring
Vericon Systems has launched BCM:Connect, an intelligent universal device which monitors a boiler’s health and status in real time and predicts when it might fail to allow preventative maintenance. Targeted at housing providers and those with responsibility for tenants’ welfare, the device records and sends intelligent performance data to the cloud or an internal management…
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From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
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Encouraging women into housing IT
Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
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Inquilab moves to Dynamics 365 with Xpedition
Inquilab has updated the automation of its financial processes, including repairs, rents and cash collections, using Microsoft Dynamics 365 Business Central with help from Xpedition. Xpedition integrated and customised Business Central with Inquilab’s existing instance of Dynamics 365, including the development of specific functionality to check and record appropriate requirements within procurement, such as gas…
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Mobysoft helps to cut Shepherds Bush Housing’s arrears by £300k
Shepherds Bush Housing has reduced its rent arrears by £291,000 within a year of implementing Mobysoft’s RentSense software. The decision to choose Mobysoft’s RentSense followed the housing provider’s review at the end of 2018 of its income collection processes, with the combined aims of optimising rent collections, mitigating the effects of universal credit and welfare…
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