Having spent over 22 years with EY (formerly Ernst & Young), advising on acquisitions, flotations, privatisations, business and share valuations and business investments in general, I have come across numerous reasons for investment, some of which were objective financial or strategic targets and some which were merely idiosyncratic whims of powerful proponents. My team’s role…
Solid foundations for procurement decisionsRead More →
Finance Management
Understanding your tenants to beat the UC challenge
Local authorities and housing providers must use data to provide a faster and more efficient service for the tenants they serve, says Gary Bell, Civica’s executive director for managed services. Universal credit, the government’s ‘flagship reform’ of the benefits system, was introduced to make welfare payments easier for local authorities and housing providers. It was…
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Moat saves £800k with Mobysoft
Moat Homes has reduced its tenants’ rent arrears by £800,000 within a year of deploying Mobysoft’s RentSense software as a replacement for a dated CRM system in advance of the full introduction of universal credit. Moat’s income team was originally using its CRM system to manage their arrears workload. However, the combination of the introduction…
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The limitations of poor housing data
Housing providers collect lots of data – there can be more than 500 data points per property – but fragmented systems, low-quality data and an inability to integrate information all stand in the way of being able to realise the potential of this rich resource. Poor data and antiquated data systems that are no longer…
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AssetCore data analytics at L&Q
Over the last 12 months, London & Quadrant has processed a number of property-related ‘live’ transactions using AssetCore’s loan security and asset information tool. Documentation and data relating to properties held by housing providers is often held offline, in traditional spreadsheet and paper-based formats. When managing these property portfolios, this legacy approach means that communications…
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Mobysoft’s UC research – extra £7bn to be collected
Housing providers are likely to have to collect an extra £7 billion in rent each year following the introduction of universal credit, according to research from Mobysoft. The study, which covered around one third of the UK’s social housing stock found that rents being collected direct from tenants by housing officers will increase by 63…
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