Is it possible to achieve 100 per cent compliance across all services without your already over-stretched budget taking a massive hit? Yes, says Dave Wilson, operations manager at Propeller. If you were asked to prove your organisation was 100 per cent compliant across all services (gas, electricity, general repairs, fire and asbestos), how long would…
From concerned to compliantRead More →
Finance Management
Mobysoft hits a RentSense century with BPHA
BPHA has become Mobysoft’s 100th customer in the UK housing sector for its RentSense income analytics software, with the aim of protecting its rental revenues and mitigating the effects of universal credit. George Parkinson, head of housing operations, BPHA, said, “With the continued roll out of universal credit, we are spending much more staff time…
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Mears streamlines IT buying with Probrand Marketplace
Housing repairs and maintenance contractor Mears Group is now using the Probrand Marketplace for all of its IT procurement. Mears had been working with a single supplier of IT hardware and software for several years and although Mears’ procurement team wasn’t dissatisfied with the relationship, it wanted to challenge the status quo and assess its…
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Compliance – Are you negating your asset risk?
When I was thinking about what to cover in a piece on compliance, it struck me that compliance may mean different things to different people. To the finance and housing departments, compliance may be about HCA governance and IDAs, while those involved in asset management would have a different definition. Well, as you’d expect, I…
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South Liverpool Homes takes Orchard Income Analytics for rent arrears
Orchard’s Income Analytics software has been chosen by South Liverpool Homes to reduce its rent arrears. Jackie Bishop, income enforcement manager, South Liverpool Homes, said, “We are already seeing a rapid response from tenants to our SMS messages and emails, meaning that this cuts down on our income officers having to visit homes and enables…
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Orchard transforms income collection for Castles & Coasts
Castles and Coasts Housing has engaged with Orchard to become more proactive in its approach to income collection with the implementation of Income Analytics. In common with most other housing providers, Castles and Coasts has found that tenants who go into arrears will bury their heads in the sand rather than engage with support, so…
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