Allpay has announced a partnership with Voicescape, with a focus on automating the management of arrears’ cases and more streamlined payment processes. Voicescape and Allpay’s combined expertise will empower housing providers and local authorities to provide better customer experiences through advanced engagement automation and versatile payment options, leading to efficient rent collection processes, reduced manual…
Allpay & Voicescape collaborate for arrearsRead More →
Finance Management
Mobysoft’s free damp & mould module
Mobysoft’s RepairSense damp and mould module is now available to its customers free of charge. The damp and mould module was developed to help housing providers to accurately predict, identify and assess properties affected by damp and mould. For most housing providers, the critical data used to identify problems such as damp and mould can…
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Editor’s Notes
Variety, imagination, rigour & determination We’ve just completed the first round of judging the inaugural Housing Technology Awards 2024 before the entries are reviewed by our external panel of judges. Without going into the details of individual entries, the awards’ entries are a true showcase of both the breadth and depth of technology-based innovation and…
Editor’s NotesRead More →
Digital transformation – The role of payments to reduce financial exclusion
The benefits of digital transformation are increasingly recognised across the housing sector, but how can housing providers ensure tenants aren’t left behind and what steps can be taken to prevent financial exclusion? There’s no doubt that more housing providers are doubling down on their digital transformation strategies. Amid rising costs and increasing demand for services,…
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Southwark Council boosts income & cuts arrears with NEC
Inflation may be falling but people are still feeling the pinch. First the pandemic and now the cost of living crisis have put pressure on family finances and led to increased rent arrears. For Southwark Council, London’s biggest landlord, late or non-payments are a big concern, not to mention a worry for our tenants. Thankfully,…
Southwark Council boosts income & cuts arrears with NECRead More →
Lambeth sustains tenancies via intelligent automation
Lambeth Borough Council reported that it has reduced its arrears and staff workloads by using Mobysoft’s RentSense platform and automation solutions alongside Mobysoft’s income-maximisation services. The council’s caseload has fallen by 20 per cent and 22 per cent of workloads are now automated, resulting in a 13 per cent reduction in universal credit-related arrears and…
Lambeth sustains tenancies via intelligent automationRead More →
