Mobysoft has reported that the damp and mould problems experienced by most housing providers could be remedied by using AI. The predictive analytics firm has championed the use of an AI repairs platform to solve what has become a problematic and high-profile issue for housing providers and their tenants. Mobysoft’s RepairSense, an AI platform for…
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Finance Management
Southern Housing’s payments with Manifest Software & PayPoint
Southern Housing (formerly Optivo) has implemented seamless payment services for its residents with support from Manifest Software Solutions and PayPoint Housing. Southern Housing residents now have more options available when making payments. The service enables customers registered with Southern Housing’s My Account to make payments seamlessly within the My Account portal while having access to…
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Diversifying your housing operations
Many housing providers want to increase their income from non-traditional sources, resulting in an increasingly diverse set of operations. They are consequently taking on new responsibilities and expanding on their traditional remits, from providing social services to partnering with commercial enterprises. Based on our experience, here are the three greatest barriers to success when housing…
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Socitm Advisory’s £5 million investment from BGF
Socitm Advisory has received a £5 million investment from BGF, with the capital investor becoming a minority shareholder in the company. BGF’s investment will be used by Socitm Advisory to expand its range of services and grow its client base across local and central government and other public services. With a strong presence in the…
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Housing Insight’s new approach to arrears
The team at Housing Insight has just rolled out a third iteration of RentsConnect, the arrears management module within PanConnect. Offering a completely new way of working, the changes to RentsConnect have created standout advantages for organisations seeking to address rent arrears. RentsConnect began as a basic solution designed to help new customers who approached…
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Reduced debt at Together Housing with Mobysoft
Having used Mobysoft’s RentSense software since 2017 to support its rent arrears caseload, Together Housing has added Mobysoft’s Intelligent Automation software to help it manage the growing number and complexity of universal credit cases. Jackie Tagg, head of income, Together Housing, said, “Intelligent Automation has helped us to free up staff time for quality conversations…
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