Embarking on a merger is like an expedition through uncharted territory; however, the digital age has ushered in a new era where IT stands as a lynchpin for success. Let’s explore how IT transforms a merger from a complex puzzle into a seamless operation, impacting everything from transitions to strategic goals. This expedition delves beyond…
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Finance Management
Mobysoft’s automated arrears prevention
Mobysoft has launched its new AI-powered Automated Arrears Prevention (AAP) platform which predicts which tenants will fall into arrears within the next three months and automates contact to help prevent this. AAP uses machine learning underpinned by Mobysoft’s data repository of over two million tenancies to ‘nudge’ tenants to take action to avoid going into…
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Aspire Housing’s faster grants with Charis Shop
Aspire Housing has moved the administration of its grants’ funding to the Charis Shop platform, thereby cutting its costs by 70 per cent and allocating grants to tenants faster. Prior to its adoption of Charis Shop, the housing provider was spending over £10 per BACS transaction for every request for funds it received from one…
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Mobysoft AI for damp & mould problems
Mobysoft has reported that the damp and mould problems experienced by most housing providers could be remedied by using AI. The predictive analytics firm has championed the use of an AI repairs platform to solve what has become a problematic and high-profile issue for housing providers and their tenants. Mobysoft’s RepairSense, an AI platform for…
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Southern Housing’s payments with Manifest Software & PayPoint
Southern Housing (formerly Optivo) has implemented seamless payment services for its residents with support from Manifest Software Solutions and PayPoint Housing. Southern Housing residents now have more options available when making payments. The service enables customers registered with Southern Housing’s My Account to make payments seamlessly within the My Account portal while having access to…
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Diversifying your housing operations
Many housing providers want to increase their income from non-traditional sources, resulting in an increasingly diverse set of operations. They are consequently taking on new responsibilities and expanding on their traditional remits, from providing social services to partnering with commercial enterprises. Based on our experience, here are the three greatest barriers to success when housing…
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