The Wheatley Group and Derwent Living have both signed up to use Housing Contact’s Call2Collect software to tackle their rent arrears. The two housing providers are using Call2Collect to contact multiple tenants simultaneously using call automation. When a tenant picks up the call, they then have the option of pressing a number to be connected…
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Finance Management
CIPFA & Civica report – Housing providers & councils’ commercialisation plans
A recent report commissioned by Civica from the Chartered Institute of Public Finance and Accountancy (CIPFA) has found that while the commercialisation of their services is expected to play an important part in their future business strategies, only four per cent of public-sector CEOs and CFOs said that they had significant commercial experience. The report…
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South Yorkshire Housing takes Rentsense
South Yorkshire Housing Association has deployed Mobysoft’s Rentsense to create immediate efficiencies in its arrears recovery processes, particularly regarding the workloads of its income officers. Tim Crawford, rent and lettings manager, South Yorkshire Housing Association, said, “At the moment, there are cases that our housing officers are looking at on a regular basis that don’t…
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CC2i crowdfunding platform for public-sector digital transformation
CC2i (Co-fund and Collaborate to Innovate) recently went live with the aim of supporting public-sector organisations to co-fund their digital service developments. Based on similar principles to crowdfunding websites such as Kickstarter and Indigogo, CC2i describes itself as crowdfunding for the public sector on a corporate scale. The platform is based on the premise that…
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Suffolk Housing mitigates universal credit with Mobysoft
Suffolk Housing Society is using Mobysoft’s Rentsense software to help them mitigate the effects of rent cuts and the introduction of universal credit. Wayne Tatlow, income manager, Suffolk Housing Society, said, “These ongoing changes mean that we need to manage payment patterns and income streams that are far more complex and varied than before. “Rentsense…
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Cardinus releases Indigo risk management software
Cardinus Risk Management has just released its new Indigo property risk management system for housing managers. Indigo supports housing managers by providing them with an online, secure scheduling and management platform. Cardinus said that the new, streamlined software will make it easier for housing managers to schedule surveys, notify surveyors and analyse housing portfolios. Indigo…
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