The government has recently announced a number of delays to high-profile projects such as Hinkley Point C, the roll-out of universal credit and the model for the future funding of supported housing. In this context, many people in the housing sector are wondering when the planned pay-to-stay initiative will be implemented. At the time of…
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Finance Management
Orchard & Civica on the future of finance management systems
Housing Technology interviewed Civica’s managing director for housing and asset management, Jeff Hewitt, and Orchard’s marketing officer, Craig Tither, about recent changes to housing providers’ financial management systems, ERP systems vs. dedicated housing applications, and the move towards web- and app-based systems. How do today’s financial management systems (FMS) differ to those from five years’…
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Northgate helps reduce arrears at Aberdeen City Council
Aberdeen City Council is using software from Northgate Public Services to enable earlier interventions regarding rent arrears. The council has implemented Northgate’s Payment Arrangements and Task Manager modules. Aberdeen City Council wanted to improve how it collected rent from its 22,000 properties by engaging with tenants before rent arrears became a problem and by offering…
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Wheatley Group & Derwent Living sign with Housing Contact
The Wheatley Group and Derwent Living have both signed up to use Housing Contact’s Call2Collect software to tackle their rent arrears. The two housing providers are using Call2Collect to contact multiple tenants simultaneously using call automation. When a tenant picks up the call, they then have the option of pressing a number to be connected…
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CIPFA & Civica report – Housing providers & councils’ commercialisation plans
A recent report commissioned by Civica from the Chartered Institute of Public Finance and Accountancy (CIPFA) has found that while the commercialisation of their services is expected to play an important part in their future business strategies, only four per cent of public-sector CEOs and CFOs said that they had significant commercial experience. The report…
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South Yorkshire Housing takes Rentsense
South Yorkshire Housing Association has deployed Mobysoft’s Rentsense to create immediate efficiencies in its arrears recovery processes, particularly regarding the workloads of its income officers. Tim Crawford, rent and lettings manager, South Yorkshire Housing Association, said, “At the moment, there are cases that our housing officers are looking at on a regular basis that don’t…
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