Nuneaton & Bedworth Council has chosen Mobysoft’s RentSense software to enable earlier arrears interventions and achieve greater caseload efficiencies. Greg Osborne, senior transformation manager, Nuneaton & Bedworth Council, said, “Despite having just installed a new housing management system, the information derived from it doesn’t enable our team to focus on early interventions and it lacks…
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Finance Management
Subscribing to the future – new SaaS, licensing and procurement models
Opex- vs. capex-intensive procurement Offering a subscription model for IT projects (i.e. monthly costs spread over the longer term rather than upfront costs) enables housing providers to invest in technology more frequently. Opex procurements also allow more flexibility and accurate annual budgeting around expenditure on IT projects. Regularised IT spending means managers don’t need to…
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Pinnacle gets RentSense for earlier interventions
Pinnacle Group has bought RentSense to support tenants at the earliest stages of debt and reduce arrears. Pinnacle has seen a large rise in the number of tenants claiming universal credit combined with long periods of furlough, resulting in increased arrears. Alison Wade, head of income and performance, Pinnacle Group, said, “Our income officers’ workloads…
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Sandwell Council saves £380k with Mobysoft
Sandwell Council has re-invested in Mobysoft’s RentSense software with a multi-year contract, having used the system’s efficiencies to create a tenancy support team from its existing resources. Manjit Rai, business manager for income and money advice services, Sandwell Council, said, “We’ve reduced our cases by 7,800 per week by using RentSense, freeing up our staff…
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Wokingham cuts arrears by £160k with RentSense
Wokingham Borough Council has reduced its arrears by £156,000 since deploying Mobysoft’s RentSense. The software’s ability to provide accurate workloads for the council’s rent officers has enabled earlier interventions and given the team more time to support tenants. The implementation of RentSense is part of the council’s target to reduce its arrears to below two…
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Finance in the cloud
The shift to home working, which began as a temporary measure during the height of the pandemic, has now been permanently adopted by many employers, alongside a hybrid home/office working balance now expected from a large percentage of employees. More than three-quarters (77 per cent) of respondents to the Advanced Annual Trends Survey said that…
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