Sir – Risk comes in a number of categories within the social housing sector; it could be operational, financial, legal or even political risk. For example, any housing provider owes a duty of care to its field workers to inform them of potential hazards they may come in contact with during their working day. This…
Risk management and technology in social housingRead More →
Finance Management
Keystone completes £180k component accounting deal with Midland Heart
Midland Heart has been working with Keystone Asset Management over the last 18 months to implement an end to end asset management and component accounting solution. The housing provider’s project with Keystone began in September 2012, with the component accounting module going live in February 2014 and the planned maintenance and asset management modules going…
Keystone completes £180k component accounting deal with Midland HeartRead More →
Peaks & Plains’ new approach to arrears management
Simon Penaluna, assistant IT director at Peaks & Plains Housing Trust, explains how the housing provider has brought about a revolution in arrears management. Its in-house developed system, which won ‘Most Innovative IT System’ earlier this year at the Housing Innovation Awards, incorporates original thinking, improved performance and value for money. The fact that its…
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Tall Group cuts cheque risk at Progress Housing
Progress Housing Group is using Tall Group’s CheckPrint software to replace the continuous stationery-based cheques and normal cheques used to pay suppliers and issue refunds to tenants for over-payments. Progress Housing issues cheques on behalf of several subsidiaries across multiple bank accounts, and often needs to match cheques with separate letters before mailing. As well…
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Money in, money out
As we mention in our feature article and focus on technology for risk management (pages 24-28), performance management and risk management can be considered as two sides of the same coin. While performance management software enables housing providers to fine-tune and quantify their operations for greater productivity and efficiency, risk management software gives them the…
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ERP or not ERP?
It was interesting to note during the panel discussion at the Housing Technology 2014 conference in February that the panel was divided on the question of using ‘standard’ ERP systems, such as from SAP or Oracle, instead of standalone applications for repairs, housing, finance, CRM and so on. One perspective was that the difficulties of…
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