Capita Group announced in December 2010 that it had bought iSoft Business Solutions for £23 million. iSoft Business Solutions made a pro-forma operating profit for its financial year to 30 June 2010 of £3.2 million on turnover of £17.7 million. Paul Pindar, chief executive, Capita Group said, “iSoft Business Solutions broadens Capita’s penetration in the…
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Finance Management
Trafford cuts rent arrears with mobysoft
Trafford Housing Trust has reduced rent arrears and improved income recovery staff productivity by 25% following the introduction of business intelligence software from Mobysoft. The new system focuses on distinguishing between technical and genuine rent arrears and in doing so, saves one day per week for each income officer. A technical arrear occurs when a…
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To share or not to share
Shared services have been growing in popularity over the last few years as housing providers realise that shared services allows them to either gain access to products and services that they couldn’t otherwise afford on their own or use their IT budgets more prudently by leveraging the costs savings and economies of scale inherent in…
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Family Mosaic’s partnership with Northgate
Having launched a new customer contact centre with Northgate in 2009, Family Mosaic has reported that it has since halved the number of voids, reduced rent arrears by more than 30 per cent and received a 82 per cent approval rating from tenants for its contact centre operations. Family Mosaic has been a long-term Northgate…
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New housing recruitment service from Macallam
A leading recruitment company has launched a programme specifically to attract and retain senior managerial talent to the social housing sector. Macallam Integrated Resourcing said that its Talentrack mentoring programme delivers carefully profiled candidates to housing providers. In addition, Macallam offers an alternative to other recruitment programmes due to set contract costs which enable accurate…
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Self-service for Selwood Housing
Selwood Housing is implementing a new HR system from Access Select for its 140 employees looking after 5,200 properties in Wiltshire and Somerset. The SelectHR system includes modules covering training and development, online recruitment and appraisal, and self-service for employees and managers. As one of Selwood’s core requirements, the latest version of SelectHR also records…
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