Recent advancements in technology are helping us to reshape our housing services and reach out to customers in a multitude of different ways. Some of these technologies were available before the pandemic, but lockdown accelerated our use of customer emails, for example, with a majority of customers telling us this is their preferred method of…
LiveWest’s lockdown landscapeRead More →
General News
Are you ready to go back to the office yet?
The move to remote working has changed global working practices. This March, Harvard Business School found 81 per cent of people didn’t want to return to the office or preferred a hybrid schedule. For facilities teams, shifting circumstances, attitudes and working patterns present an ever-changing challenge to running offices safely and productively. Flexibility, communication and…
Are you ready to go back to the office yet?Read More →
Altair’s new appointments with Housing Technology
Following the launch by housing consultancy Altair of its digital and technology practice in March 2021, the company has made two strategic appointments to the practice, both through Housing Technology’s dedicated recruitment service. Phil Smith joins as Altair’s business development director and Cher Lewney as the company’s principal consultant. Smith and Lewney both previously worked…
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Project managing for success
Author – David Hughes is a self-employed ICT programme and project manager specialising in social housing and local government. The suggestions here are based on over 20 years’ personal experience of having successfully completed a wide range of projects and programmes in social housing and local government in the UK and overseas. All programmes and…
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Introducing the data revolution
MRI Software has been running a series of breakfast briefings over the past few months, hosted by me, Colin Sales (CEO, 3C Consultants), Michael McLaughlin (social insight lead, HACT) and Phil Brining (operations director, The Data Protection People). The first briefing covered the challenges in social housing with respect to data and the need for…
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Civica wins £1.3m deal with Paradigm Housing
Paradigm Housing has agreed a five-year with Civica worth £1.3 million to support a major change programme. Paradigm chose Civica’s cloud-based Cx Housing, Asset Management and Contractor Workforce software to improve its online services for tenants and support more responsive mobile services for staff and contractors. The Cx Asset Management software will help to ensure…
Civica wins £1.3m deal with Paradigm HousingRead More →
