Digital transformation gives housing providers the ability, among other benefits, to create seamless communications and to transform business processes. And particularly in the case of housing mergers and acquisitions, seamless communications are essential when faced with two (or more) telephony systems, networks and call centres. Deconstructing digital transformation Digital transformation doesn’t have to be a…
Less haste, more speedRead More →
General News
Regenda’s new housing data landscape
At Regenda Group, we are working on the implementation of a large-scale digital strategy – led by our business transformation team, the project aims to improve services to tenants and internally between teams. One version of the truth One of the main aims of our strategy is to create ‘one version of the truth’ for…
Regenda’s new housing data landscapeRead More →
Parkhead Housing using Decision Time
Parkhead Housing is now using Decision Time’s suite of governance tools to help them to structure and manage their meetings, encourage proactive risk management and monitor their organisational performance. James Strang, chief executive of Parkhead Housing and president of the Chartered Institute of Housing, said, “Sound governance is absolutely crucial to any successful organisation. How…
Parkhead Housing using Decision TimeRead More →
The show must go on…
We’ve started in earnest on the production of the Housing Technology 2020 conference and as part of our background activities, it’s been interesting to look back to see how the focus and themes of the conference have changed since the first one in 2010 – those themes are a good barometer and bellwether for the…
The show must go on…Read More →
Transferable IT skills & becoming a housing trustee
I realised a few years ago that I wanted to become a board member for a housing provider and so be able to continue using skills and knowledge gained during a wide-ranging ICT career. The idea fitted in with the voluntary work that I have done for almost 20 years, helping resolve ICT problems for…
Transferable IT skills & becoming a housing trusteeRead More →
What does productivity actually mean?
Productivity is one of those business terms that is over-used and misunderstood yet critically important when it comes to business process, efficiency and ultimately successful delivery, regardless of the objective. It’s fine when used as a high-level concept but what does increasing your productivity actually mean? How do we translate a concept that has its…
What does productivity actually mean?Read More →
