The premise of enterprise resource planning (ERP) systems is simple; by integrating all of an organisation’s processes and data into a single platform, efficiency, effectiveness and security can all be increased while lowering the total cost of ownership (TCO). To further ‘acronymise’, in housing providers’ IT departments this is often conflated with achieving a single…
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General News
BT’s Brunkard joins Accent
Accent has appointed Philip Brunkard, a senior BT consultant, as a non-executive director on its newly formed customer experience committee. Philip Brunkard, CIO for regional government and health, BT, said, “I’m really looking forward to working with my new colleagues to deliver Accent’s key objectives around fantastic service and new homes, which will help Accent…
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ForViva scraps appraisals for real-time MHR check-ins
ForViva has replaced its annual appraisal process with ‘continuous conversations’ supported by real-time ‘check-ins’ using an application from HR and payroll software supplier MHR. ForViva decided to remove its employees’ annual appraisals and interim reviews because they were proving costly both in terms of time and resource while areas for the employees’ improvement were typically…
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Artificial intelligence in housing
Artificial intelligence (AI) powered solutions, in particular smart chat-bots, can help housing providers to transform themselves and meet the demands of the digital future. The digital future of social housing A recent survey by 3C Consultants suggested that by 2025 the typical housing provider will be fully digitised, offering 24/7, personalised services and having the…
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ROCC partners with Purrmetrix
ROCC, developers of the widely-used Uniclass housing software, has announced a partnership with IoT supplier Purrmetrix. The partnership is expected to form the foundation for a series of smart-home solutions to monitor the environment and condition of housing providers’ properties using Purrmetrix’s low-cost IoT sensors, with the sensors automatically reporting temperature, humidity or carbon dioxide…
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GDPR is here – What happens next?
After over a year of build-up, GDPR has now been in force for over three months. But the real journey for the housing sector is only just beginning, as Daniela Flores, in-house counsel and GDPR officer at Insite Energy, explains. The deadline of 25 May 2018 certainly created a sense of urgency, but the scope…
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