The Southern IT Forum has contracted Data Protection People to run a series of training sessions for its members to prepare them for the implementation of GDPR (general data protection regulation) within their respective organisations. January’s session at Greensquare’s offices in Oxford focused on how to approach suppliers to understand how their systems will support…
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General News
Housing Technology’s 2017 Internet of Things report
Launched at the aforementioned Housing Technology 2017 event, we are about to begin work on our first internet of things report, with the help of Dr Etienne Roesch from the University of Reading. Based on the EU’s Cocoon project on cyber security and emotional psychology in the context of the internet of things, the report…
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Housing Technology – A 10-year story
This is a slightly-abridged version of a blog-post written by Tony Smith, an independent housing IT consultant at Acutance Consulting, on his ‘Tony Smith: That Housing IT Guy’ blog (tonysmiththathousingitguy.blogspot.co.uk), following the Housing Technology 2017 conference in March. I remember in my days at MIS-AMS, at an NHF IT Conference at Olympia (remember those?), a…
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Bluesky launches new online flood-risk map
A groundwater flood-risk map of the UK is being made widely available for the first time. Created by JBA Consulting and available online from aerial mapping company Bluesky, the map is designed to help housing providers, local authorities and risk-management organisations understand the threat of groundwater flooding. The new colour-coded hazard map is easy to…
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New appointments for Capita’s Advantage
Capita’s software services business has appointed three new members to its Advantage software senior management team. All three of the appointments are coming to Capita from Northgate. Andrew Blanchard joins as sales director for overall business growth, and has extensive experience in managing specialist sales, with a focus on the public sector. Andy Jones has…
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Pushing the boundaries of customer services
Social housing is in the midst of a customer service revolution. We have seen it in many ways already, with the development of customer service centres, web sites, online payments and social media. As a consequence, over recent years we have seen the loss of rent collectors, repairs inspectors, local offices and resident wardens. More…
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