We’ve written in past Editor’s Notes about the importance of both ‘straight-through processing’ (in short, the automation, from start to finish, of as many standardised repetitive processes, such as a tenant requesting a repair through to the repair being completed without needless manual interventions during the processing of that repair) and gaining ‘a single version…
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General News
Alysium Consulting celebrates first birthday
Change management specialist Alysium Consulting has celebrated the end of its first year of business after the completion of more than 50 projects in the housing and public sectors, including projects at Fortis Living, Riverside Housing and Metropolitan Housing. Alysium was founded by Ian Lever and Phil Smith, previously director of transformation and business development…
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365Agile and Castleton Technology join forces
Castleton Technology has entered into a new perpetual licence agreement with 365Agile, with Castleton now having an exclusive licence within the social housing sector for 365Agile’s suite of mobile working software. Castleton said that its strategy for what it terms a ‘mobile first, cloud-first’ world is for all of its products to work on a…
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Housing security & privacy forum
With cybersecurity and data privacy firmly in the headlines, members of the Housing Security and Privacy Forum met for their second conference in March 2016. Founded by Adrian Leung, head of information security at Catalyst Housing Group, the forum aims to share information and enable its members to discuss common challenges and work collaboratively to…
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Sigma joins government digital framework
Digital user-experience (UX) agency Sigma has been appointed to the government’s new ‘digital outcomes and specialists’ framework, which connects public-sector organisations with carefully-selected suppliers of digital services. The framework is part of the government’s digital marketplace, which aims to make commissioning digital and cloud services simpler, clearer, and faster. Being included in the framework will…
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IBM buys Optevia for Microsoft Dynamics in housing
IBM has bought Optevia, a SaaS systems integrator specialising in Microsoft Dynamics CRM solutions for housing and public sector organisations. Optevia will become part of IBM Global Business Services. Unlike traditional housing management systems that are tied to the property record and proprietary to the suppliers, Optevia said that Microsoft Dynamics CRM offers housing providers…
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