Sovereign Business Integration Group has promoted Tim Cowland to the role of its principal consultant. The appointment expands his role from his core responsibility of project delivery and consultancy assignments to now also include a senior management role in the development of Sovereign’s service proposition, business growth and thought leadership within the housing sector. Cowland’s…
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General News
Southern Housing hires new customer services director
Southern Housing Group has appointed Chris Harris as its new group customer services director. Harris has worked for a number of G15 housing providers, including Catalyst Housing and most recently Genesis Housing Group where he launched service improvement projects around performance and culture. He will lead the customer services directorate at SHG, with a strong…
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Boardpad brings paper-less meetings to WM Housing
WM Housing is now using software from Boardpad for electronic meeting packs for its variety of board meetings, committee meetings and group executive meetings. After unsuccessfully trialling and manually creating PDF versions of meeting packs and distributing them to board members, WM Housing realised that it needed a more refined and intuitive solution to compile…
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Community metering at CityWest Homes
Thanks to a £100,000 innovation award from the National Grid Energy Efficiency Innovation Award scheme, CityWest Homes has teamed up with utility metering company Energy Assets to install ‘community metering’ across 840 properties in eight London tower blocks. These will access cheaper electricity without tenants needing to cut back on comfort. Work started in January…
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Seeing CCTV in a new light
James Wickes, CEO of Cloudview, looks at the impact cloud technology is having on traditional CCTV for housing providers. As both observers and the observed, we all have a ‘view’ on what CCTV is. We’ll have seen the grainy, frame-by-frame footage, often used as evidence against criminal or disruptive behaviour. We’ll have noticed the cumbersome…
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Idox revamps Trafford’s business applications
Trafford Council went live earlier this year with a range of business solutions from Idox designed to replace its aging legacy systems for planning, building control, land charges and gazetteers. The council reported that one of the challenges when migrating from one system to another wasn’t the volume of data in its legacy system but…
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