The Tinder Foundation has announced the results of its Digital Deal funding which was designed to stimulate digital inclusion activities in social housing. 12 housing providers took part in the Digital Deal, which was jointly funded by the Department for Work and Pensions and the Department for Communities and Local Government. Key findings from the…
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General News
Benchmarking your IT services
Richard Troote, head of ICT at Wales & West Housing and chair of the Community Housing Cymru IT Network, and Henk Korevaar, founder of F-fectis, reflect on an international collaboration to find value for money (VFM) within housing providers’ IT departments. Relevance of IT benchmarking The number of housing providers contributing to IT benchmarking has…
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Kana survey reveals gap between IT intentions and realities
An independent survey commissioned by Kana Software of IT executives from housing providers managing a combined portfolio of more than 1.5 million properties in the UK has found that while most recognise the importance of new technology in delivering efficiencies and better services to tenants, fewer than 20 per cent have a full understanding of…
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Collaborate to innovate
The relationship between a housing provider and a software provider should never be an arms-length one, explains Gavin Hitchcock, head of ICT at Futures Housing Group. At Futures Housing Group, we have reaped the benefits of an increasingly close working relationship with our software provider Orchard Information Systems. From this has come a suite of…
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Octavia trial makes district heating hot topic for landlords
A pilot project by Octavia Housing is helping landlords re-think how they deliver heat and tackle fuel poverty in thousands of properties across the UK supplied by district heating systems, by allowing them to monitor system performance and energy use in real-time. Octavia has teamed up with green energy specialist Guru Systems for the project,…
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HomeSwapper – 25 per cent increase in mutual exchanges
An increasing number of tenants are using home-swapping services as a result of welfare reform, according to figures from Housing Partners, the company behind the HomeSwapper mutual exchange platform. Figures from Housing Partners show that the number of tenants swapping using HomeSwapper has risen by a quarter since April 2013. The data also shows that…
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