Radian has transformed its business performance in the past five years by improving the engagement levels of its employees. Through working with the market research company Orc International since 2009, the housing provider has demonstrated that there is a significant relationship between customer satisfaction and employee engagement, staff turnover and sickness absence. Between 2010 and…
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General News
Housing 21’s £15m partnership with CarelineUK and Cirrus
Housing 21 has signed a 10-year contract with a combined value of £15 million with Cirrus (£11m) and CarelineUK (£4m) for the supply, installation and maintenance of Housing 21’s warden call and door entry systems, including a full new build programme, and emergency alarm monitoring for over 24,000 connections.
Housing providers launch best practice portal
A new method of sharing expertise has been launched by Social Enterprise West Midlands, part of the Aspire Group. The new web portal is funded by 16 housing providers and will allow them to share best practice. The portal will focus on five themes: Understanding – supplying the information housing providers need to get started…
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Coast & Country voices heard with SpeakInConfidence
Following feedback on a recent staff survey, Coast and Country Housing has selected SpeakInConfidence to provide confidential, secure communication opportunities between the four members of its leadership team and its 500 employees. Esme Flounders, communications manager, Coast & Country Housing, said, “We are hoping SpeakInConfidence will help us improve scores for ‘do you feel able…
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Happy 20th birthday to SDS
SDS, the Surrey-based housing IT specialist, celebrated its 20th birthday at the National Housing Federation’s recent conference in Warwick with bunny ears, pink boas and fun photo booth that had the NHF’s delegates diving into the dressing up box after the conference dinner.
Now SDS is 20
SDS, a leading software provider in social housing, is celebrating 20 years in business. The Surrey-based company provides real-time software to help housing providers with development appraisals, project workflows, and cash flow management. The company was started by David Shelton in 1994 and now has 14 employees and an annual turnover of around £1 million….
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