At a recent conference I was surprised to find that many people in the audience no longer liked using the term ‘transformation’. Their justification was that too many transformation projects had failed so staff had become disillusioned and started to expect failure before a change programme had even begun. In my experience, poor data is…
The business case for dataRead More →
General News
It’s all about your data…
The importance of accurate and reliable data is, once again, a key message from the Regulator of Social Housing’s latest sector risk profile (SRP). The focus for 2022 has shifted slightly. When it comes to data integrity, the RSH isn’t just looking for up-to-date information that gives assurance on stock safety or helps boards to…
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Big brother, dinosaurs and tech in housing
I know someone who simply refuses to get a smartphone. She insists that she doesn’t need such a device and is deaf to the argument that she is missing out on some very beneficial technology, not to mention the fact that many of our everyday transactions, such as banking and GPs’ services, are migrating fast…
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Embracing agility for business change
Most of us will be familiar with the situation where, in any business change project, the focus shifts from delivering the benefits on which the business case was built to figuring out how to implement the selected software. This is a perilous moment. When emphasis switches from thinking about desired outcomes to the nuts and…
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Housing Technology’s Data Matters 2022
Kindly supported by Aareon UK, Aico, Capita One, FireAngel and IntoZetta, Housing Technology hosted ‘Data Matters 2022’ at The British Museum in central London in mid-September, with a brilliant turn-out of around 100 guests for our new one-day event focused exclusively on all aspects of data within social housing. Golding Homes (Anna Marie Lawrence-Lovell) opened…
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Collaborating with Gen Z
The way we work has changed. While calling this new reality a ‘new normal’ is a cliché, we can’t ignore how the pandemic acted as a catalyst for change. Flexible or hybrid working, once an added benefit, is now expected by most employees. In particular, the differing priorities of the younger generation of workers are…
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