Newlon Housing Trust, which provides 7000 homes around North and East London, is using Orchard Communicator alongside its Orchard housing management system to provide text/SMS communications with its tenants. Following its implementation in early 2009, Newlon initially used the SMS system to improve its repairs service for residents and to reduce the number of missed…
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General News
Addressing the digital divide
n the light of the government’s Digital Britain report, Teresa Robbins, director of Isrighthere, looks at how housing providers and local authorities should address the delivery of high-speed broadband to tenants and citizens. Across the country, projects to install high-speed broadband into housing blocks and developments have ground to a halt. Councils have instead been…
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All change at City West with SFL
City West Housing Trust has implemented an organisation-wide cultural change programme using an online assessment tool from change management consultancy SFL. 18 months ago, City West Housing Trust took over the ownership and management of 14,600 properties from Salford City Council and immediately realised it needed to implement a cultural change programme throughout its organisation…
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Sanctuary wins award for Comtec green datacentre
Sanctuary Group has recently won an international IT award for its new energy-efficient, virtualised datacentre, implemented by Comtec using APC by Schneider Electric. The Datacentre Leaders Awards recognise innovative organisations and reward excellence in IT-related facility design and operations across Europe. Sanctuary was chosen as the winner of the ‘Leadership in the Public Sector’ accolade,…
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Networx wins ‘best recruiter’ award
Online recruitment specialist Networx has been recognised as the UK’s best recruiter by candidates at the Jobsite RecruitRank awards at the end of 2009. Networx, which provides consultancy and recruitment technology to over 60 housing providers, also received the top award for its understanding of candidates’ needs. As the only accolades in the industry based…
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Just Housing offers new approach
Following the link-up between Just Housing and the former senior management team of Pinnacle Maintenance Services earlier this year, the new organisation is relaunching itself to offer a range of innovative services to social landlords from consultancy and recruitment through to interim management and managed services. Keith Simpson from Just Housing said, “Since our formation…
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