Capita Software Services held its first housing conference in July, with the focus on digital inclusion and how the right technology can improve tenant services and reduce costs for housing providers. The keynote speaker Professor Germaine Greer suggested that to rebuild communities and support productive, cohesive societies, the placement and structure of homes should be…
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General News
Pitney Bowes makes 1st-class delivery at Reading Council
Reading Borough Council is using hardware and systems from Pitney Bowes to process its increasing volume of postal mailings to its 230,000 citizens, such as electoral registration forms, housing benefit communications, planning applications, and promotional materials for arts and leisure centres, and its need to track and allocate postage costs to the correct department. Roy…
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Everybody online at Testway
In an example of looking at IT beyond housing organisations’ internal processes, Testway Housing has helped more than 200 of its residents improve their IT skills. For the past year, Testway has been running free EverybodyOnline drop-in sessions at one of its estates, helping residents of all ages to either learn to use computers and…
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Compliments to Irwell Valley
Irwell Valley Housing Association has introduced a branded debit card to reward prompt rent payments and good behaviour by tenants in its 6800 properties around Manchester. Back in 1998, Irwell Valley had problems with low payment levels by tenants for their rent, with 70 per cent of tenants classified as poor payers, resulting in a…
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100,000 members at HomeSwapper
Homeswapper has announced that it now has 100,000 live members, making it the UK’s largest mutual exchange service, enabling tenants in social housing to easily swap houses or flats with other tenants across the country. John Carthew, managing director, HomeSwapper, said, “Our ethos of making a difference in people’s lives underpins our day-to-day business. Having…
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Orwell Housing pilots Home Access
Orwell Housing Association is piloting a new government scheme to provide grants for computers and internet access to low-income families. The £300 million Home Access programme, announced by the government in September 2008, is intended to deliver equal learning opportunities to the 35 per cent of families that currently have no access to the internet…
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