Capita’s software services business has won a seven-year contract to provide Trafford Housing Trust with its full OpenHousing software suite, which includes modules such as housing management and property development through to maintenance and asset management. The contract will enable Trafford Housing to have a single repository for all data about its properties and customers,…
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Housing Management
Orchard & Mosaic Island transform Catalyst Housing
Catalyst Housing has embarked on a major IT transformation programme with Orchard and Mosaic Island. The agile delivery methodology underpinning the project is working well, with several key milestones already achieved between April and June this year. Like many housing providers, Catalyst found themselves with a myriad of applications and business processes accumulated over the…
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Journey into the known… Preparing for the trip
In the first of a series of articles covering Barnet Group’s selection and implementation of new applications for housing management, CRM, business intelligence and HR, Mandy Dunstan, head of business transformation at The Barnet Group, outlines the background to this company-wide technology initiative. How do you take a passion for improving services, the opportunity to…
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Housing in the clouds with Civica
Civica has just launched Housing Cx, a web-based housing management system. The system has been developed to help housing providers transform customer services and improve the experience for tenants and employees through its app-style interface, accessible any time, any place from a smartphone, tablet or netbook. Housing Cx has integrated customer relationship management and communication…
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Hexagon releases new LandMark 4 for housing management
Hexagon Software has just released its LandMark 4 housing management system. The web-based HMS provides immediate access to real-time data while eliminating time-consuming manual processes. LandMark 4 has an easy-to-view dashboard that automatically delivers KPIs customised for individual users, and can be configured to provide high-level overviews of performance indicators such as rent collections, net…
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Gentoo takes Orchard HMS
Gentoo Group is planning to move its operations to the latest version of Orchard’s housing management system and using its Customer Dashboard as a central information hub. As part of its tenant-facing plans, Gentoo is also implementing Orchard’s self-service portal and self-service mobile app, while the tenancy visits and resident involvement systems will improve internal…
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