Orchard Information Systems has announced new contract wins across the UK at Blackpool Coastal Housing, Eastlands Homes, Southern Housing Group and Yorkshire Housing. As an existing Orchard Housing customer, Southern Housing Group has worked in partnership with Orchard over the past few months to develop and implement the new Feedback Manager module which lets tenants…
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Housing Management
Kingston spends £300k on Civica Housing
The Royal Borough of Kingston upon Thames is in the middle of overhauling its tenant services operations with the £300,000 implementation of a new housing management system from Civica. As part of the council’s ‘One Council, One Kingston’ strategy to improve customer services, its previous HMS will be replaced with Civica Housing. The aims of…
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Gwalia signs £300k Capita contract
Capita Software Services has won a five-year contract worth around £300,000 with Welsh housing provider Grŵp Gwalia to consolidate its housing operations onto a single central system. Gwalia, which manages 9,000 properties covering affordable and student housing across Wales, will use an integrated system comprising Capita’s OpenHousing and OpenMobile platforms. This will allow front- and…
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Orchard wins £1.5m HMS contract
Following a one-year tendering and selection process, CityWest Homes has signed a £1.5 million contract with Orchard Information Systems for the development and implementation of a new fully-managed and hosted housing management system. The new system is scheduled to be fully operational in 2012 and will be hosted by Orchard’s partner ITPS. The new housing…
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Five-year Orwell contract for Civica
Civica has won a five-year contract with Orwell Housing Association to deliver its Universal Housing system as a hosted service from November 2010, including round-the-clock technical support. The new service is intended to improve the Suffolk-based housing provider’s tenant services while delivering cost savings through a flat monthly fee. The Universal Housing system includes new…
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CSR beats tenants services
The delivery of tenant services is set to be eclipsed by the need to rethink budgets and strategies following the government’s Comprehensive Spending Review, according to a new survey. Civica’s survey of 100 IT managers found that dealing with the consequences of the CSR was their top priority (45 per cent), followed by front-line services…
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