Orchard Information Systems has appointed Ian Shard as its new managing director, replacing Peter Hunt who will become executive chairman for the housing systems provider. Shard joined Orchard in 1989 a project manager and spent the subsequent 11 years as Orchard’s implementation manager and latterly as its professional services director. Before joining Orchard, Shard was…
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Housing Management
Capita on the move with TotalMobile
Also in the news, Capita and TotalMobile Solutions launched a joint mobile solution in April which works across both Capita and other third-party back-office systems, enabling their customers to run a single mobile solution across the organisation. The Capita TotalMobile solution has been developed with the field worker in mind so is not constrained by…
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Capita supports Darlington’s housing services
Darlington Borough Council has awarded a three-year contract worth more than £100,000 to Capita Software Services to deliver its supported housing systems, with the aim of improving services for homeless and vulnerable people by streamlining existing processes. Capita is providing the Capita Support gateway system and Capita Support Housing Options Advice Management System (HOAMS) to…
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City West Housing live with Aareon
City West Housing Trust went live in March with its new QL Housing system from Aareon, replacing the Saffron housing management system it inherited during the stock transfer from Salford City Council in October 2008. As reported in the March issue, when CWHT took over the ownership of 14,600 homes around Greater Manchester from the…
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Northampton BC’s new choice-based lettings
Northampton Borough Council has launched a new choice-based lettings service based on its Macfarlane Telesystems unified communications infrastructure. Northampton, the largest district council in England, manages almost 13,000 properties and employs 33 staff in its dedicated call centre, handling over 6000 customers per week. Having used call handling and unified communications technology from Macfarlane since…
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Sovereign supports Phoenix Housing
Following a hurried implementation of the Capita Academy housing management system by Phoenix Community Housing, Sovereign Business Integration has been helping the housing provider to improve its reporting and business processes across all areas of its operations. Formed in 2007 following a LSVT of 6400 properties from the London Borough of Lewisham, Phoenix decided to…
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