Michael Newey is group chief executive of Broadland Housing Association which provides 4500 homes across Norfolk and Suffolk, and recently acquired training and employment services charity Meridian East. I joined Broadland as chief executive in 2003. The IT infrastructure I inherited was rather chaotic with a diverse mixture of hardware, operating systems and applications so…
Taking a broad viewRead More →
Housing Management
Weaver Vale repairs three-times faster with NDL
Cheshire-based Weaver Vale Housing Trust is using AWI integration technology from NDL to integrate its Orchard arcHouse housing management system with its Xmbrace Opti-Time dynamic scheduling application and enabling remote, PDA-based access for its repairs team. In doing so, Weaver Vale has reduced the time it takes to respond and fix the 1500 repair requests…
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Monthly subs for Impact Applications’ repairs & maintenance software
Monthly software subscriptions are being offered by Impact Applications for its ImpactResponse repairs and maintenance software, removing the traditional upfront licence costs of new software. Impact’s new SimplyMonthly licensing model includes the same services provided to its enterprise customers, such as customisation, installation and training, but spreads the costs over a three-year contract for easier…
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Just Housing launches virtual university
Following its launch of the Just Housing Resident Academy, which provides residents with accredited training in quality assessment, Just Housing now plans to create a web-based virtual university. Keith Simpson, business development director, Just Housing, said, “This initiative is being driven by our CEO members who see the use of technology as an effective and…
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Central Bedfordshire and Midlothian councils sign with IBS OpenSystems
Central Bedfordshire Council (CBC) expects to cut its claims processing time by half having signed contracts with IBS OpenSystems for a complete revenues and benefits systems, including document management and workflow, alongside a new citizen self-service portal. The new system is expected to go live this autumn with 130 users. The newly-formed unitary authority, which…
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Taking private lessons
Housing Technology asked Andrew Coaton to highlight some of the IT project delivery differences between the public and private sector. Andrew Coaton has not only been closely involved with IT in housing for 15 years but he has also spent over five years contracted to large private-sector organisations, such as Barclays, Dixons Group and Capital…
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