Family Mosaic has signed a three-year, £770,000 contract with Northgate Information Solutions to deliver a ‘one-stop shop’ for housing services to tenants in its 20,000 homes across London and Essex. The initiative will see Northgate enable communication and information sharing between Family Mosaic’s front- and back-office systems and the introduction of mobile services for staff…
Northgate signs Family Mosaic and Wolverhampton City CouncilRead More →
Housing Management
Editor’s Notes: Spreadsheets – just say no
The most common obstacle to housing associations and RSLs achieving efficient in-house processes and delivering joined-up services to their tenants and residents is the plethora of different systems used across the various parts of their organisations. Many of the projects we cover in Housing Technology are being carried out to either address this problem directly…
Editor’s Notes: Spreadsheets – just say noRead More →
Technology for Decent Homes
In a little over 18 months’ time, the Decent Homes legislation comes into force, with 95 per cent of all social housing organisations expected to be fully compliant. Yet despite Government targets being outlined as early as 2000, there are fears that many housing associations and councils have done little to ensure that their housing…
Technology for Decent HomesRead More →
Online and on target
The increasing pressure to enhance efficiency by cutting costs, as well as deliver outstanding customer service, is an ongoing topic of conversation in housing authorities. However, the drive for efficiency and the Decent Homes standard can mean that it is easy to lose sight and control of the importance of customer service and care. Indeed,…
Online and on targetRead More →
New appointments at Northgate
Northgate has made three appointments to its public sector team during the summer. Peter Tucker is the new director of sales and marketing, with a particular focus on housing associations and local authorities. He joins Northgate from Serco, where he worked on local government strategic partnerships, having held previous positions with Capita and Fujitsu. Vipul…
New appointments at NorthgateRead More →
Erimus improves productivity with Aareon
Having implemented Aareon’s QL Housing system in 2006, Erimus Housing and Aareon have now worked together to specify, develop and deliver a mobile PDA-based addition to the system. Via hand-held computers, QL Mobile provides field-based staff with direct access to information held in the QL Housing system, enabling jobs to be allocated more efficiently and…
Erimus improves productivity with AareonRead More →
