Social housing can be a difficult and cumbersome sector in which to make technological change. If you’re a local authority, you’re bound by lengthy and strict processes for obtaining software. And once you’ve chosen your technology, it’s easy to find that you’ve focused so much time and effort just on obtaining and implementing a solution…
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Housing Management
Data quality software – Build or buy?
You’ve decided you want to take a more proactive approach to managing your data quality, but what now? There are two primary routes you can take – buy a ready-made data-quality tool or build your own. Each option has advantages and disadvantages that need to be considered, but before you do that, it’s essential to…
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Platform Housing – Automating UC verifications with RPA
During 2023, we had an opportunity to remove a large portion of manual processing and keying from our universal credit (UC) application process. In order to streamline our claim response process, we built a solution using Microsoft Power Automate RPA to imitate the behaviours of our users. The resulting benefits included improved application response rates,…
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+AddJust wins £4m national asset management contract
+AddJust, a specialist housing and asset management software company based in the West of Ireland, has won a 10-year contract worth around £4 million from the Republic of Ireland’s Department of Housing via its Local Government Management Agency partner. Spanning over 150,000 properties, +AddJust is providing a fully-digital asset management system for housing to all…
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North Star streamlines gas compliance with AI
North Star Housing has deployed a streamlined AI-powered compliance module for its gas safety certifications, developed in collaboration with RedkiteCRM (now part of Infinity Group) and based on Microsoft’s AI platform. The deployment is part of the housing provider’s wider move from Capita OpenHousing to Microsoft Dynamics as its main housing management system. North Star…
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Power Platform showdown – Dynamics 365 vs. Power Apps
Many housing providers are grappling with the decision of whether to build their core processes using Microsoft Dynamics 365 or Power Apps. What’s the difference, and how could the decisions made now affect the organisation in the future? Let’s start by looking at the two contenders. Power Apps Power Apps are low-code apps that can…
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