If you needed social housing for your family, what’s the first thing you would do to find a home? Many people would look up their council website as a starting point, only to discover that their council doesn’t have an online registration form. Instead, housing applicants are often directed to collect a paper form from…
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Housing Management
Better connectivity for better value
Keeping an open mind as a technology supplier to social housing is critical. There are so many different business processes, supported by technology, that need to be carefully managed to deliver the best possible outcomes for housing staff and residents. Understanding the nuances Each housing provider has nuances that are reflected in their approaches to…
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Is your data an asset or a risk?
We’re encouraged to treat data as an asset, so why does it so often end up posing a risk to organisations? The volume of data worldwide is growing exponentially, yet it’s estimated that only 10 per cent is unique data while the remainder is replicated information. Although this might not be quite true of your…
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Prioritising your data
Good data management processes involve collecting information securely, organising it appropriately and then using it to support productivity, efficiency and, ultimately, decision-making. However, there are some principles and objectives that can be forgotten and require greater focus and respect: Data management principles: The principle of least privilege – if you’ve no need to see that…
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Data-driven decisions with business intelligence
Data is the lifeblood of any organisation and without a true understanding of what it means and how it can affect your operations, you may be operating in the dark. Business intelligence (BI) tools can provide housing providers with the right insights and analytics to make informed decisions and drive operational efficiency. But first and…
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Data observability at Sovereign Housing
Busy people often see their interaction with data as transactional; it’s provided by a system that they may input into, but there’s a missing connection to their role in curating or owning the data, or what it could really do for them. To have real impact, people must engage holistically with data, building it, owning…
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