The housing sector is undergoing a profound transformation, driven not only by advances in technology but the dedicated individuals who have committed their careers to it. This evolution isn’t just about the software, platforms or systems being implemented, but about the people behind these innovations. For years, professionals within housing providers haven’t seen themselves as…
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Housing Management
From gatekeepers to service leaders
Reshaping social housing for the consumer standard As social housing grapples with new consumer standards, Mark Holdsworth, Civica’s sales director, explores how housing providers must transform their culture and technology to deliver outstanding tenant services. The most significant cultural transformation in social housing in decades is underway. The introduction of consumer standards by the Regulator…
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Mobysoft’s practical guide to data
Mobysoft has published a guide to help housing providers unlock the power of their data. ‘Becoming a data-driven organisation – A practical guide for housing providers’ explains how housing providers can transform their decision-making processes by replacing intuition with evidence-based insights. Paul Evans, CEO, Mobysoft, said, “Our guide demystifies the journey to becoming data-driven, making…
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Better technology to underpin temporary accommodation
Local authorities are currently facing an ongoing budget crisis, with some spending over £500,000 each week on temporary accommodation. This situation is not only unsustainable but also deeply concerning because it drains valuable resources and fails to provide the lasting solutions that communities desperately need. The problem is prominently featured in the headlines, with daily…
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New technologies to watch
As 2025 begins, Housing Technology interviewed seasoned technologists from 8×8, Access Paysuite, FLS – Fast Lean Smart, Infinity Group, NEC Software Solutions and Plentific about which technologies housing providers should be considering for their future business plans. Which technologies should housing providers be looking at? Sue Michaelwaite, housing manager, 8×8, said, “One area that will…
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The importance of data ownership
There is much talk about the value of data in our sector and about its ownership, possession or accessibility. When those key areas aren’t well understood, future data gaps arise and these could be mission critical or at least expensive to fix. Where do we start to ensure against future data gaps? Ensuring the ownership,…
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