In today’s connected world, housing providers represent more than just brick and mortar establishments; they are repositories of valuable data. As custodians of substantial amounts of intellectual property, financial information and tenant data, it falls to them to protect these ‘crown jewels’ with the utmost care. Not just technology However, safeguarding data is a multi-faceted…
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Housing Management
Developing an agile digital business approach
Riverside Group’s ‘digital business’ approach is challenging the myth that large housing providers are huge juggernauts – behemoths that are slow to adapt to the pressures of changing market conditions and technological advances. With more than 75,000 homes across the UK, we have successfully demonstrated the benefits of a new approach for digital business, enabling…
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Taking data management seriously
The Housing Ombudsman’s recent report has highlighted a problem that housing providers have known about and grappled with for far too long; poor data management leads to poor outcomes. This revelation isn’t necessarily a cause for alarm, but rather a clarion call for action; it’s time to take data management seriously. The Housing Ombudsman’s report…
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Plentific buys Active Housing
Plentific has acquired Active Housing, a long-standing developer of tenant-centric solutions. Active Housing’s products include diagnostic tools for repairs and scheduling and self-service tenant portals. Cem Savas, CEO and co-founder, Plentific, said, “The acquisition of Active Housing is an exciting step for us, building on Active Housing’s well-established presence in tenant-centric software alongside our innovation…
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Createmaster launches golden thread for digital handovers
Createmaster has launched its Golden Thread: Gateway 3 solution. Underpinned by the Zutec platform, the solution combines Createmaster’s digital handover service with a dashboard for contractors and developers. Gateway 3 refers to the completion or final certificate stage (equivalent to RIBA stage 6) when a building safety case is submitted for review and approval. As…
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The data black hole of tenant engagement
Data completeness is often overlooked in the realm of the six data quality dimensions (accuracy, completeness, consistency, timeliness, validity and uniqueness), a good example being tenant engagement within social housing. While housing providers express a desire to increase tenant participation rates, promote inclusivity and diversity, and empower tenants in the design and delivery of services,…
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