The Housing Ombudsman’s recent report has highlighted a problem that housing providers have known about and grappled with for far too long; poor data management leads to poor outcomes. This revelation isn’t necessarily a cause for alarm, but rather a clarion call for action; it’s time to take data management seriously. The Housing Ombudsman’s report…
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Housing Management
Plentific buys Active Housing
Plentific has acquired Active Housing, a long-standing developer of tenant-centric solutions. Active Housing’s products include diagnostic tools for repairs and scheduling and self-service tenant portals. Cem Savas, CEO and co-founder, Plentific, said, “The acquisition of Active Housing is an exciting step for us, building on Active Housing’s well-established presence in tenant-centric software alongside our innovation…
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Createmaster launches golden thread for digital handovers
Createmaster has launched its Golden Thread: Gateway 3 solution. Underpinned by the Zutec platform, the solution combines Createmaster’s digital handover service with a dashboard for contractors and developers. Gateway 3 refers to the completion or final certificate stage (equivalent to RIBA stage 6) when a building safety case is submitted for review and approval. As…
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The data black hole of tenant engagement
Data completeness is often overlooked in the realm of the six data quality dimensions (accuracy, completeness, consistency, timeliness, validity and uniqueness), a good example being tenant engagement within social housing. While housing providers express a desire to increase tenant participation rates, promote inclusivity and diversity, and empower tenants in the design and delivery of services,…
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Raising the roof – The hot topics in housing
In the aftermath of Housing 2023 at the end of last month, three key themes from the conference particularly struck me as areas for more detailed consideration. Getting smart on damp and mould We’ve all seen the terrible stories in the media around residents suffering damp and mould in their homes, and renewed scrutiny of…
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Data matters
Housing Technology interviewed data management specialists from CGI, Civica, FLS – Fast Lean Smart, Insite Energy, Jaywing, Manifest Consulting and NEC Software Solutions on the role of data management in social housing, how to move from bad to good data, cultural and behavioural changes, data metrics and the pitfalls to avoid when implementing data management…
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