Luton Borough Council is implementing Civica’s Cx Housing Management, Cx Asset Management, Cx Contractor Workforce and Abritas Choice Based-Lettings in a new £1.1 million, seven-year contract. The Civica Cx software will give the council a single view of its resident, property and asset data, alongside a self-service portal for its residents. Council staff will benefit…
Luton Borough Council moves to CivicaRead More →
Housing Management
Seven steps to data maturity
Data underpins every part of an organisation. That makes it hard to manage and improve but powerful if you get it right. Data science and technology give us tremendous new ways of understanding and managing information about people, assets and services, yet many housing providers struggle to realise the full benefits of their investments in…
Seven steps to data maturityRead More →
Artificial expectations?
Artificial intelligence (AI) is receiving widespread coverage in the media at the moment. On the one hand, people are marvelling at the apparent wonders of ChatGPT, while on the other people are asking what untrammelled AI might mean for jobs and human agency (notwithstanding the theoretical creation of artificial general intelligence [AGI] and/or fears of…
Artificial expectations?Read More →
When digital maturity met legacy stock
The housing sector has a track record of responding to change; from the rent cuts during the Cameron/Osborne austerity era to the more recent pandemic, housing providers have demonstrated they can pivot. While that agility is an asset and undoubtably delivers short-term gains, bubbling under the surface are more systemic challenges. This is illustrated by…
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Getting clever – Business intelligence and analytics
Housing Technology interviewed business intelligence, data science and analytics experts from Civica, FLS – Fast Lean Smart, Housemark, Itica and NEC Software Solutions about how housing providers could take advantage of the latest BI and analytics packages and services, what to look out for, what to avoid and how to embed BI into housing providers’ everyday…
Getting clever – Business intelligence and analyticsRead More →
Two heads are better than one…
During the Housing Technology 2023 conference at the start of March, three areas stood out as being top of the guests’ wish-lists and concerns. The first two were data management and cybersecurity, both of which were widely covered during the wealth of presentations at the conference. The third area was collaboration. Not in the sense…
Two heads are better than one…Read More →
