Love it or loathe it, AI is here to stay. Fast becoming more mainstream than science fiction, AI has shifted from being ‘nice to have’ to a business requirement that can drive efficiencies and bring new levels of personalisation to customer service. As a result, the debate around its ethical usage is set to intensify….
The road to responsible AIRead More →
Housing Management
Housing 21 moves to Civica HMS
Housing 21 is set to implement Civica’s Cx Housing Management platform as part of the housing provider’s wider digital transformation programme. Housing 21 runs a devolved operational model, with local managers running their own housing schemes and managing individual apartments and communal areas. It therefore wanted a single platform which was simple and quick to…
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Glider wins BIM tender from Network Homes
Glider has won an information management tender from Network Homes, mainly around the housing provider’s building information modelling (BIM) systems and data. Glider will review and uplift the suite of BIM documents that Network Homes is currently using, including its asset information requirements (AIR), exchange information requirements (EIR) and project information requirements (PIR) along with…
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Dublin’s carbon digital twin
Dublin City Council is working with net-zero technology company IES on a digital twin project to identify how the city’s social housing stock can be decarbonised in terms of both operational energy and embodied energy. IES modelled three residential blocks using its digital-twin software. It assessed the full carbon impact and efficiency of four renovation…
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Luton Borough Council moves to Civica
Luton Borough Council is implementing Civica’s Cx Housing Management, Cx Asset Management, Cx Contractor Workforce and Abritas Choice Based-Lettings in a new £1.1 million, seven-year contract. The Civica Cx software will give the council a single view of its resident, property and asset data, alongside a self-service portal for its residents. Council staff will benefit…
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Seven steps to data maturity
Data underpins every part of an organisation. That makes it hard to manage and improve but powerful if you get it right. Data science and technology give us tremendous new ways of understanding and managing information about people, assets and services, yet many housing providers struggle to realise the full benefits of their investments in…
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