When used well, data provides a single version of the truth regarding an organisation and its customers. Following the death of Awaab Ishak who died in 2020 aged two in a home his parents rented from Rochdale Boroughwide Housing (RBH), questions have been asked about the data housing providers hold on their tenants and whether…
From mould to metrics with RBH & Socitm AdvisoryRead More →
Housing Management
The silences in the system: Predicting and preventing damp and mould
The combination of our mild, drizzly climate and aging housing stock comprises the perfect breeding ground for damp and mould. It will continue to exist even after the pre-1970s tower blocks and maisonettes have been replaced by modern designs. Even an energy-efficient modern home can suffer from damp and mould if it’s over-occupied, under-heated and…
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Fuelling high performance automation
Like a high-performance engine relies on high-quality fuel, a high-performance automated process relies on high-quality data. How good is yours? The first printed use of the term, “garbage in, garbage out” was from a US Army specialist, William Mellin in 1957. Writing of the early work of Army mathematicians with computers, he explained that computers…
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Housing and the ever-evolving workplace
There’s a difference between what we might call contemporary or trendy workplaces (perhaps the sorts with casual, open-plan offices, games rooms and nap pods) and what we mean when we refer to the modern workplace, although, of course, the two aren’t mutually exclusive. The term ‘modern workplace’ refers more to a set of technological, physical…
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Govtech trends for 2023
2022 brought several new challenges that affected our daily lives. Civica’s Harold de Neef shares seven key trends to help housing providers and public sector organisations prepare and adapt to these challenges. 1. Survival mode switch ‘on’ This year, UK inflation reached levels not seen in 40 years. With significant increases in living costs around…
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Lincoln council moves to the cloud with Civica
City of Lincoln Council is set to move all of its housing services to the cloud in a bid to improve services for its 8,000 tenants. The five-year, £1m deal with Civica will see the council implement Civica’s Cx Housing Management, Cx Asset Management and Cx Contractor software. The full Civica Cx platform will allow…
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