As we write another quick message on WhatsApp or tap a virtual button to pay for groceries on our phone, it’s easy to forget how far these technologies have come, even in the last decade. Not so long ago, most digital services, and particularly business management systems, were the preserve of technical specialists. In many…
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Housing Management
Dorset’s housing services transform with Huume
Dorset Council has partnered with Huume to implement homelessness, housing register, lettings management and performance-monitoring services based around a single shared specification. The Huume platform is built around people and cases relating to each individual, ensuring that the customer journey between different housing functions is seamless, with a similar look and feel to gov.uk online…
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Scottish housing’s digital progress
For the majority of housing providers, the first lockdown meant establishing temporary measures, changing processes and adopting new systems to ensure continued service for tenants, forcing them to try new ways of delivering services at scale. Instead of taking years, it was an acceleration in just a few months for the implementation and use of…
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Go digital or go home
By 2025, all housing providers will need to be fully digital, according to recent research from Altair & 3C Consultants. That’s a bold statement to make, but one that makes you sit up and think. Imagine the clock has turned back a few years; not long ago, losing a laptop meant losing your data. In…
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Aareon acquires Fixflo
Aareon AG has bought housing repairs and maintenance software provider Fixflo for an undisclosed sum. Commenting on its acquisition, Aareon said that Fixflo offers a “best-in-class SaaS solution” that connects housing providers, tenants and contractors on a dedicated platform for repairs and maintenance. Fixflo was started in 2012 and its software is now used to…
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Raven Housing’s iProperty experience
We’ve successfully just gone live with TechLabs London’s iProperty Cloud, built on Microsoft’s Power Platform and Dynamics 365. Over recent months, we’ve been working with TechLabs to enhance iProperty Cloud to meet our specific needs. This first iterative go-live within our larger ‘better connected’ programme included full CRM capability, providing a 360-degree view of customer…
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