Colchester Borough Homes, a subsidiary of Colchester Borough Council, has implemented a new housing management system from Northgate Public Services to give its tenants better access to more digital services. Managing the project remotely owing to the pandemic, NPS worked in partnership with CBH and the council to ensure NPS Housing went live in under…
Northgate Housing at Colchester Borough HomesRead More →
Housing Management
The legal hurdles to unlocking the value of big data in housing
Many housing providers have access to sources of ‘big data’ which can hold significant value, if properly used. However, while there is value in exploiting this data, a housing provider must also balance this with its obligations to its users under data protection legislation. What is big data? The Information Commissioner’s Office (ICO) defines big…
The legal hurdles to unlocking the value of big data in housingRead More →
Common problems with data migration
Gartner recently reported that 83 per cent of data migrations either fail outright or exceed their budgets and implementation schedules. Transformation programmes, usually driven by an ambitious business change initiative, are a huge investment of time, resources and money. Delay or even failure can be very expensive and can adversely impact the business growth strategy….
Common problems with data migrationRead More →
Housing data… Essential and exciting
How many of our employees and residents have coronavirus or are shielding or isolating? Do we have enough tradespeople to carry out emergency repairs? How many development sites have had to close? These were just a few of the questions that needed answers from Sovereign’s emergency response team at the start of the pandemic. We…
Housing data… Essential and excitingRead More →
Redbridge selects Civica’s cloud Cx housing software
Civica has won a software-as-a-service (SaaS) contract with the London Borough of Redbridge for its cloud-based Cx Housing, Asset Management and Abritas homelessness software packages. The contract is valued at £500,000 over five years. The council chose Cx to support its housing team’s digital transformation agenda and deliver better online services for over 3,000 households….
Redbridge selects Civica’s cloud Cx housing softwareRead More →
How low can you go?
As we cover in our feature article in this issue, low-code (or even no-code) software promises to bridge the gap between housing providers’ business users’ desire to develop new tools for, say, tenant services, mobile working or straight-through operational processes, and the time and resource limitations of their IT departments. There is much to commend…
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