Techlabs London has signed a three-year partnership with Raven Housing Trust to implement its full iProperty Cloud suite for housing CRM. As part of a new agile digital transformation programme covering all areas from tenancy management to property repairs, the partnership will give the housing provider access to the broad range of capabilities of Microsoft’s…
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Housing Management
100 per cent digital at Qlinker
Around three years ago, Qlinker was presented as the first digital housing provider in The Netherlands, with the experience of 100 years of social housing, yet also without the restrictions of 100 years of social housing. Qlinker’s lead architect, Marcel Vogel, explains the out-of-the-box thinking and innovation behind Qlinker and the successful letting of its…
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The road to robotic process automation at Flagship
In 2019, Flagship Group began exploring robotic process automation (RPA) as a way of improving business processes. Flagship’s head of technology, Yogesh Gohil, takes us through the motivations, challenges and all-important results of this innovation journey. Beginning the journey We approached RPA as part of a wider initiative to become a future-ready employer. In simple…
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Sovereign Housing’s BI plans with Civica and Microsoft
Sovereign Housing has chosen Civica for the delivery of its new Microsoft-based data warehouse as well as improved business intelligence capabilities. Sovereign currently has numerous applications for its tenant services, making it difficult for the housing provider to gain insights from the data spread across those applications. With the government’s annual ‘housing sector risk profile’…
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Housing Technology Guide to Business Intelligence & Analytics 2020 – Get your copy today
Try this little thought experiment – place the four entities of properties, tenants, staff and data in descending order of importance… We’re pretty confident that you’ll have put ‘data’ in either the first or second position, yet only five years ago, it would almost certainly have been last in that list for most people. With…
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Democratising information and knowledge
The internet of things is going to begin providing huge amounts of data about our assets and customers, but how do we prevent data fatigue and turn this torrent of data into actionable business outcomes? What do you mean by ‘democratising information and knowledge’? In my experience, access to data has traditionally been in the…
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