As someone relatively new to social housing, what’s struck me most is what the housing sector can learn from other sectors in terms of how they could use data to deliver better outcomes for their customers. Real-time analytics Before joining ForHousing in 2018, I spent ten years developing analytic solutions for supermarkets across Europe and…
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Housing Management
Stockport Homes’ £1.2m deal with Civica
Stockport Homes has signed a five-year contract with Civica worth £1.2 million. Civica will supply its cloud-based Cx Housing, Asset Management, Contractor Workforce and Abritas software to streamline tenant services, increase automation and improve mobile services. Civica’s software will support Stockport Homes’ plan to consolidate all online processes and move to a more tenant-centric model….
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Falkirk Council signs with Northgate
Falkirk Council has replaced its previous housing management system with a new HMS from Northgate Public Services in order to create a one-stop shop where tenants can apply for accommodation, pay rent and book repairs online. NPS Housing is also intended to give the council’s staff a single view of all tenant and property data…
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Stonewater transforms its housing development data
Stonewater has completed one of the first full integrations of MIS-AMS’s ActiveH software with the Pamwin software commonly used for housing developments, with project management and technical support from 3C Consultants. Data about Stonewater’s housing developments is managed by Pamwin and then transferred to Stonewater’s ActiveH housing system once the scheme has been completed. Until…
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Housing software vs. generic software
Housing Technology interviewed senior executives from Aareon UK, Fast Lean Smart, Illumar and IntoZetta about the respective advantages and disadvantages of housing-specific software (best-of-breed) and generic software, encompassing all facets of decision-making, from procurement, implementation and integration, through cost and functionality comparisons, and ongoing support, management and maintenance. Do you need housing-specific software? Aareon UK’s…
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Where to start with data quality
When it comes to physical assets such as homes and offices, ensuring they are known, well-maintained and fit for purpose is at the core of every housing provider’s operations, so why do so many not treat data in the same way? Whether they realise it or not, data is the lifeblood of any housing provider….
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