Agreeing & implementing major IT change Getting all levels of an organisation on board with technology change is a challenge, especially when the forecast will result in increased costs. Even when the benefits of change are numerous and evidenced, the increasing of costs through one-off or on-going expenditure can be difficult and time-consuming to justify….
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Housing Management
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Suppliers of housing management systems have often been criticised for not delivering functionality in line with trends seen in other sectors or applications, and for not actively listening to or engaging with customers enough when working on new developments. Aareon has taken this feedback on board and fundamentally changed our development methodology for QL Next…
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How to be the AirBnB of social housing
It was good to see in the previous edition of Housing Technology (January 2020) profiles of 40 of the next-generation technology companies focusing on the social housing sector. Several of the sector’s most influential people have also been writing about digital in the trade press this month. Like most people, James Tickell, a partner at…
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Digital transformation needs digital inclusion
This article aims to offer some practical insights into how housing providers can benefit from embedding digital inclusion as a core part of their overall digital transformation efforts. Building the case for digital inclusion In 2018, research conducted by the Office for National Statistics (ONS) suggested that eight per cent of people in the UK…
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Digital transformation… More than just plumbing
When it comes to digital transformation, the term ‘fixing the plumbing’ gets used a lot to reinforce the need for housing providers to improve their systems. What it doesn’t capture, however, is the need to go further to effect change today in the housing sector. Fixing the plumbing is a lengthy and complex task. While…
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Broadacres Housing’s Aareon portal & app
Broadacres Housing has relaunched its tenant portal and app based on a new platform from Aareon, with 200 of the housing provider’s tenants directly involved in the development and testing of the pilot version of the new service. After registering, tenants can view and manage information about their account and tenancy agreement, make payments, and…
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