These are incredibly difficult times, and both our personal and working lives are set to be extraordinarily different for at least the next few months. There will be many challenges ahead, but together we can help to build resilience and support each other in our respective endeavours. We saw the strength that housing providers can…
Tough times & sharing your experiencesRead More →
Housing Management
Link Group live with Aareon Hosted
Aareon has announced that Link Group has now gone live with its Aareon Hosted service. Ken Fox, head of ICT and digital Services, Link Group, said, “Link is delighted with the professional support given by the Aareon team during our move to hosted services. The level of teamwork, high standard of communications and desire to…
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Data as a strategic asset
The importance of data is easy to miss when we’re under pressure and trying to get things done. Most people are guilty of putting something into a system just to get their specific task completed; we all know it’s not the way to do things but it’s really hard to communicate just how damaging this…
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One Vision’s new HMS from MIS-AMS
One Vision Housing has chosen MIS Active Management Systems to supply its new housing management system. One Vision Housing said that this upgrade will create significant operational efficiencies in how it manages its properties, tenancies, revenues and tenant relationships. The new system is part of a wider ongoing service improvement programme to update, improve and…
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From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
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Encouraging women into housing IT
Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
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