This article aims to offer some practical insights into how housing providers can benefit from embedding digital inclusion as a core part of their overall digital transformation efforts. Building the case for digital inclusion In 2018, research conducted by the Office for National Statistics (ONS) suggested that eight per cent of people in the UK…
Digital transformation needs digital inclusionRead More →
Housing Management
Digital transformation… More than just plumbing
When it comes to digital transformation, the term ‘fixing the plumbing’ gets used a lot to reinforce the need for housing providers to improve their systems. What it doesn’t capture, however, is the need to go further to effect change today in the housing sector. Fixing the plumbing is a lengthy and complex task. While…
Digital transformation… More than just plumbingRead More →
Broadacres Housing’s Aareon portal & app
Broadacres Housing has relaunched its tenant portal and app based on a new platform from Aareon, with 200 of the housing provider’s tenants directly involved in the development and testing of the pilot version of the new service. After registering, tenants can view and manage information about their account and tenancy agreement, make payments, and…
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Tough times & sharing your experiences
These are incredibly difficult times, and both our personal and working lives are set to be extraordinarily different for at least the next few months. There will be many challenges ahead, but together we can help to build resilience and support each other in our respective endeavours. We saw the strength that housing providers can…
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Link Group live with Aareon Hosted
Aareon has announced that Link Group has now gone live with its Aareon Hosted service. Ken Fox, head of ICT and digital Services, Link Group, said, “Link is delighted with the professional support given by the Aareon team during our move to hosted services. The level of teamwork, high standard of communications and desire to…
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Data as a strategic asset
The importance of data is easy to miss when we’re under pressure and trying to get things done. Most people are guilty of putting something into a system just to get their specific task completed; we all know it’s not the way to do things but it’s really hard to communicate just how damaging this…
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