One Vision Housing has chosen MIS Active Management Systems to supply its new housing management system. One Vision Housing said that this upgrade will create significant operational efficiencies in how it manages its properties, tenancies, revenues and tenant relationships. The new system is part of a wider ongoing service improvement programme to update, improve and…
One Vision’s new HMS from MIS-AMSRead More →
Housing Management
From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
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Encouraging women into housing IT
Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
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Notify signs up Bournville Village Trust
Bournville Village Trust has deployed Notify’s incident management software for audits, inspections and checklists. Via Notify’s mobile app linked to a central management portal, the housing provider is using the software to report safety near-misses and incidents as well as safeguarding issues. Following its adoption of Notify, Bournville Village Trust has since seen a 300…
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GDPR – Empowering the ‘consumer citizen’ in housing
The General Data Protection Regulation (GDPR) came into force in May 2018; it’s arrival harmonised data privacy laws across Europe as well as boosting rights for individuals, giving them greater control over their information and how it is handled by organisations. It has also given citizens a stronger sense of ownership over their personal data….
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Beyond the office – The customer-centric IT team
Silva Homes has been undergoing a major transformation over the last 18 months and the way we use technology is at the heart of this change. This is a major change for a business that had been pretty sceptical about the importance and role of IT. When I joined Silva, I soon realised that my…
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