Business intelligence (BI) and predictive analytics are common phrases you hear thrown around the office. People often think that predictive analytics are part of BI, but this isn’t the case. Sometimes you might hear BI and predictive analytics used interchangeably when in reality they are very different tools. Most organisations are very data-driven these days,…
Business intelligence is not predictive analytics…Read More →
Housing Management
Why you need a digital system of record
The Hackitt report and recent Grenfell Inquiry report have given some clarity and direction to the housing sector regarding fire and life safety. However, the findings of these reports, while perhaps revelatory to non-housing sector readers, will be a reflection of business-as-usual for most people reading this article. It is my strong belief that technology…
Why you need a digital system of recordRead More →
Cheltenham Borough Homes completes large-scale Aareon project
Cheltenham Borough Homes has gone live with Aareon’s QL Housing Management, Mobile, EDRM and DRS software packages. These will be followed very shortly by Aareon’s 360 Customer Portal and 1st Touch Self-Service app. Steve Slater, executive director of finances and resources, Cheltenham Borough Homes, said, “We had a clear idea of where we wanted to…
Cheltenham Borough Homes completes large-scale Aareon projectRead More →
Homes for Haringey to save £1 million with Northgate
Homes for Haringey has bought a new housing management system from Northgate Public Services to help it revamp its housing services and reduce costs by £1 million over the next seven years. Pete Davey, head of IT, Homes for Haringey, said, “Northgate Housing will increase our efficiency so we can spend more time with tenants…
Homes for Haringey to save £1 million with NorthgateRead More →
Tackling diverse housing challenges with IT
How can housing providers better connect their staff and tenants to deliver better outcomes for their communities? Let’s look at data management, compliance risk and digital agendas as three ways of doing so. Creating a single view for better outcomes Inconsistencies occur when data is not consolidated, affecting an organisation’s ability to make informed decisions….
Tackling diverse housing challenges with ITRead More →
Northgate’s housing support for Brighton & Hove residents
Northgate Public Services is set to modernise housing services for Brighton & Hove City Council. The council has selected Northgate’s housing management system to offer more self-service options to residents and enable flexible working for staff. The solution will enable residents and staff to access any housing-related information they need from any web-enabled mobile device….
Northgate’s housing support for Brighton & Hove residentsRead More →