Ongo Homes has saved over £300,000 after implementing Kirona’s Dynamic Resource Scheduler (DRS) software by improving the efficiency of its repairs and maintenance teams arounds its management of void properties. The introduction of Kirona’s DRS software replaces the housing provider’s previous reliance on manual processes to collect data on its empty properties, allocating work to…
Ongo saves £300k on voids with KironaRead More →
Housing Management
Digital identity for vulnerable people
Etive Technologies is working with the Government Digital Service (GDS), Post Office, DWP and Tower Hamlets Council on a leading public- and private-sector project to implement highly-assured online identities for hard-to-reach customers, that are fully interoperable with Gov.uk’s Verify service. This beta project will support vulnerable citizens who lack a digital footprint to achieve an…
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Delivering the ‘wow’ factor – From traditional HMS to Microsoft Dynamics
Today’s customers differ quite markedly from those of years gone by, the most obvious difference being their expectations. They are exposed to a broader range of products and services from a variety of businesses, both bricks and mortar and online, making them far more savvy and therefore more demanding. Despite this cultural shift, one thing…
Delivering the ‘wow’ factor – From traditional HMS to Microsoft DynamicsRead More →
South Yorkshire goes live with Civica Cx
South Yorkshire Housing has completed the implementation of Civica’s Cx housing and asset management solutions. The fully-integrated solution from Civica will cover a number of areas including: contacts and assets; communications; rent arrears and voids management; repairs, planned maintenance, servicing and inspections; complaints and feedback; a contractor portal and the use of Civica’s APIs for…
South Yorkshire goes live with Civica CxRead More →
Spatial analytics in housing
In the housing sector, one technology has emerged as a vital keystone. Sitting at the apex of successful organisations, it is supporting the transformation of every pillar of their business operations, from customer services and maintenance planning to housing development. That technology is GIS. Geographic information systems (GIS) are not new to the housing sector….
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Building DIY systems in low-code – A pragmatic alternative?
Adur and Worthing Councils are two district councils near Brighton which have had a shared officer structure since 2008. Over the past few years, we have begun to use our own low-code platform to develop our own systems. This approach has been recognised as being innovative; we won a SOCITM award for innovation in 2015…
Building DIY systems in low-code – A pragmatic alternative?Read More →
