Etive Technologies is working with the Government Digital Service (GDS), Post Office, DWP and Tower Hamlets Council on a leading public- and private-sector project to implement highly-assured online identities for hard-to-reach customers, that are fully interoperable with Gov.uk’s Verify service. This beta project will support vulnerable citizens who lack a digital footprint to achieve an…
Digital identity for vulnerable peopleRead More →
Housing Management
Delivering the ‘wow’ factor – From traditional HMS to Microsoft Dynamics
Today’s customers differ quite markedly from those of years gone by, the most obvious difference being their expectations. They are exposed to a broader range of products and services from a variety of businesses, both bricks and mortar and online, making them far more savvy and therefore more demanding. Despite this cultural shift, one thing…
Delivering the ‘wow’ factor – From traditional HMS to Microsoft DynamicsRead More →
South Yorkshire goes live with Civica Cx
South Yorkshire Housing has completed the implementation of Civica’s Cx housing and asset management solutions. The fully-integrated solution from Civica will cover a number of areas including: contacts and assets; communications; rent arrears and voids management; repairs, planned maintenance, servicing and inspections; complaints and feedback; a contractor portal and the use of Civica’s APIs for…
South Yorkshire goes live with Civica CxRead More →
Spatial analytics in housing
In the housing sector, one technology has emerged as a vital keystone. Sitting at the apex of successful organisations, it is supporting the transformation of every pillar of their business operations, from customer services and maintenance planning to housing development. That technology is GIS. Geographic information systems (GIS) are not new to the housing sector….
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Building DIY systems in low-code – A pragmatic alternative?
Adur and Worthing Councils are two district councils near Brighton which have had a shared officer structure since 2008. Over the past few years, we have begun to use our own low-code platform to develop our own systems. This approach has been recognised as being innovative; we won a SOCITM award for innovation in 2015…
Building DIY systems in low-code – A pragmatic alternative?Read More →
River Clyde Homes saves £55k with MIS-AMS
River Clyde Homes has completed an extensive upgrade programme of its rent arrears and data-capture functions using MIS AMS’s ActiveH software, resulting in savings of £55,000. Lorna Williams, business performance and systems manager, River Clyde Homes, said, “After reviewing our current system, we realised that there was quite a bit of work to do make…
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