As the opportunities for artificial intelligence (AI) to deliver innovation in the housing sector continue to grow, many housing providers are asking how they can embrace AI in a compliant matter. To assist in effective and compliant use of AI, organisations can adopt a broad, cross-departmental approach. The speed and extent to which a housing…
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Housing Management
IT innovation & culture
Housing Technology interviewed technology and social housing experts from Acutest, FLS – Fast Lean Smart, HTG, NEC Software Solutions, Nexus Open Systems and Plentific on how housing providers can foster a culture of ‘bright ideas’ and then successfully transition those ideas into their daily operations. Is IT innovation driven by technology or business teams? John…
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Gentoo’s Workday transformation
Gentoo Group is undergoing significant internal transformations, reshaping how it operates and serves its community. Workday’s marketing manager, Elouise Pollard-Burgon, spoke to Samantha England (head of HR) and Paul Wright (finance director) from Gentoo about their ambitious plans and transformative changes. Embracing transformation Gentoo is leading a technological shift in the housing sector, moving from…
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The next leap – 5G & beyond for housing
Believe it or not, the UK is at the forefront of telecommunications, particularly in Europe, and we are fortunate to witness evolutionary steps unfolding right before our eyes. EE, for example, has demonstrated that it has the fastest data network and the most reliable voice and data capabilities for 11 consecutive years, according to twice-a-year,…
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From bricks to bytes: Reimagining customer-centric housing for the digital age
The social housing sector stands at a watershed. On one side, we have a history of deregulation and autonomy; on the other, we have a future of intense scrutiny and data-driven decision-making. The tragic events at Grenfell Tower and the introduction of Awaab’s Law, forcing housing providers to fix damp and mould problems within strict…
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The power of collaboration – Embracing AI in housing
Artificial intelligence (AI) has the potential to revolutionise social housing by enhancing efficiency, improving service delivery, and increasing tenant satisfaction. However, to fully embrace its potential in our sector, we need to ensure a collaborative effort focused on sharing experiences, knowledge and best practices. Drawing on insights from our recent white paper (Embracing AI in…
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