Clanmil Housing has implemented Civica’s Cx Housing digital platform in order to gain a real-time, holistic view of its tenant and property data, replacing multiple unconnected data sources that were hindering the housing provider’s front-line staff. Having struggled to collate data from a range of disparate applications and sources, as well as lacking a CRM…
Clanmil’s single view of data with Civica CxRead More →
Housing Management
Interview – From Beyond Housing to Orchard Systems
Having spent years working with software providers from the other side of the fence in her role at Beyond Housing, Deborah McManus brings a unique perspective to her latest role as CTO of Orchard Systems. We spoke to Deborah about making the move from a housing provider to the supplier side, and the challenges both…
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Flagship’s Microsoft & ESRI BI-enabled arborists
How can technology help to manage 3,500 individual and 1,000 groups of trees covering an area from North Essex to North Norfolk? This was the question posed to Flagship Group’s business intelligence and GIS teams. Victoria Green, business intelligence developer, Flagship Group, said, “Our passion is delivering a great service for our customers, so we…
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Ongo saves £300k on voids with Kirona
Ongo Homes has saved over £300,000 after implementing Kirona’s Dynamic Resource Scheduler (DRS) software by improving the efficiency of its repairs and maintenance teams arounds its management of void properties. The introduction of Kirona’s DRS software replaces the housing provider’s previous reliance on manual processes to collect data on its empty properties, allocating work to…
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Digital identity for vulnerable people
Etive Technologies is working with the Government Digital Service (GDS), Post Office, DWP and Tower Hamlets Council on a leading public- and private-sector project to implement highly-assured online identities for hard-to-reach customers, that are fully interoperable with Gov.uk’s Verify service. This beta project will support vulnerable citizens who lack a digital footprint to achieve an…
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Delivering the ‘wow’ factor – From traditional HMS to Microsoft Dynamics
Today’s customers differ quite markedly from those of years gone by, the most obvious difference being their expectations. They are exposed to a broader range of products and services from a variety of businesses, both bricks and mortar and online, making them far more savvy and therefore more demanding. Despite this cultural shift, one thing…
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