Castleton Technology has bought Deeplake Digital, developer of the Communications Manager software, for an undisclosed sum. Reported to be complementary to Castleton’s existing suite of digital engagement solutions, the acquisition of Deeplake Digital and its Communications Manager software supports the provision of two-way SMS communication between housing providers and their tenants, as well as extending…
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Housing Management
Aareon’s housing & repairs software available through CCS
Aareon UK has been awarded supplier status on the Crown Commercial Service’s new data and applications solutions framework (RM3821). Within the CCS framework, Aareon UK has secured a position for resource planning and management solutions, including financial and commercial (Lot 1A) and environmental and planning, including housing management and housing repairs solutions (Lot 2B). The…
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The deer park of integration – Controlling your rutting stags
In recent projects, I have increasingly found that it’s all about revolutionising the self-service experience for residents. The majority of tenants, even elderly ones, are prepared to self-serve (or their offspring will quite often tackle it for them), and done well, it can be more convenient, faster and available 24/7 for all the bread-and-butter interactions….
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Housing Insight launches communication hub
Housing Insight’s new Communication Hub, developed by the team behind Communication Manager (CMGR), has been recently launched as a new addition to the company’s main PanConnect software. As well as providing two-way SMS, Communication Hub enables any housing or care provider to integrate with all social media platforms including Facebook, Messenger and WhatsApp for multi-channel…
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Vivid’s insights with Hitachi Solutions & Power BI
Vivid Housing has recently enlisted the help of Hitachi Solutions, Microsoft and Richmond Systems to create a proof-of-concept of a real-time, business analytics dashboard. As a precursor to the project, Vivid realised that it wasn’t getting maximum value from its data and identified a service-desk system to use as a test bed for Microsoft Power…
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Teign Housing moves to Civica Cx for housing & assets
Teign Housing has gone live with Civica Cx as its new web-based housing and asset management platform to drive its digital agenda. Civica Cx will cover a large number of areas across Teign Housing’s operations including contacts and assets, CRM and communications, arrears and voids management, repairs and planned maintenance, servicing and inspections, complaints and…
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